If you do not feel comfortable performing any of the procedures listed above, then please pass these instructions onto your tech for his help. Instructions for doing so can be found here: /2016/06/how-to-do-repair-install-using-windows.html. If neither of these options work, then try running a repair installation of Windows, which should fix this and any other possible corruptions within your installation of Windows. Select Privacy > Background apps, then make sure the setting for Microsoft Edge is turned on. Select the Start menu, type Settings, then select the Settings app. If these instructions do not work, then perform the workaround found at this URL, which accomplishes the same thing but in a more complex manner: /en-us/windows/forum/all/windows-spotlight-lock-screen-picture-wont-change/443cc26c-29f1-4481-80c9-6fb7130f6191. If Windows Spotlight still isn't working, then some necessary background apps may not be running. The steps found at the following URL offer a detailed set of instructions (with illustrations) on how to do this: /tutorials/82156-reset-re-register-windows-spotlight-windows-10-a.html. However, if that doesn't work, then you will need to reset Windows Spotlight to fix this issue. Many users have reported that simply restarting the Windows Spotlight feature fixed the issues they were experiencing. No Windows 10 user should be left without beautiful imagery to look at whenever they turn on their computer. So that would be a first step towards resolution. Below are several methods to help you restore the Windows Spotlight feature. I am not saying this is all the registry settings that will break spotlight, however, it is what I found while working on my Windows 10 defaults for all users.

Typically, rebooting the machine at this point clears the error and returns things to normal, since this frees up any memory (RAM) bound to the stalled task.

Windows spotlight not working